feedback Archives | Page 2 of 19

Paul Hodgkin, the founder and chief executive of Patient Opinion, reflects on the government’s industrialised feedback frenzy – and whether

New data from the NHS Friends and Family Test has been published by NHS England today.

Joe McDonald is disappointed that the latest inquiry into the Mid Staffs scandal failed to tackle the regulatory regime. Now,

Paul Hodgkin, the chief executive of Patient Opinion, discusses gift economies, and how the digital world is making them into

The founder of US patient network PatientsLikeMe wants to pilot his site’s technology in the NHS.

Scotland is rolling out Patient Opinion to all of its health boards to allow patients to share their experiences of

A project to let feedback influence commissioning was a winner at the EHI Awards 2012 and will feature at EHI’s

Paul Hodgkin argues that complaints are escaping their institutional cages, and providers need a new and better response as they

An ‘Insight Dashboard’ displaying patient experience data is being developed for use by the NHS Commissioning Board from April.

Birmingham Children’s Hospital NHS Foundation Trust has launched an app to allow patients to give feedback in real-time.

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