NHS Direct Archives | Page 5 of 13

Some patients calling NHS Direct had to wait more than 24 hours to speak to a nurse during the Christmas

NHS Direct’s online services were used more often than its telephone helpline during the festive season, newly-published statistics show.

The Department of Health has sent letters to strategic health authorities to invite expressions of interest in piloting the NHS

NHS Luton has become the third and final pilot area to launch its NHS 111 number for urgent, non-emergency calls.

NHS Direct has been urged to allow patients to use 0345 as an alternative to the current 0845 number, before

Health secretary Andrew Lansley told reporters last week that NHS Direct would be replaced with a new 111 service, but

The government has defended its decision to scrap NHS Direct and replace it with a new 111 number service.

The 111 number has gone live in County Durham and Darlington. The new three digit number is being used to

NHS Direct has announced that it will treble the number of staff covered by its home working pilot by March

A review of the UK’s response to the swine flu oubreak has urged the Department of Health to commission an independent evaluation of

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